Body Shop Estimator

Dealership: L0026 All American Chevrolet of Odessa What You'll Do Answer incoming telephone calls in a friendly and professional manner in accordance with Incoming Telephone Calls standards (ITC). Follow the Initial Customer Contact (ICC) process: Greet customers in a friendly and professional manner. Identify, confirm, and offer resolution to customer concerns. Communicate with customer what needs to be done, how much it will cost and when work will be complete. Assess customer needs by conduc…